WHAT PERSONAL DATA DO WE COLLECT FROM YOU DURING YOUR VISIT TO THE WEBSITE?
Technical information (IP address, browser type, geographic location and operating system) and information related to your browsing behavior (eg which links you click on the Website, how long or how many times you visit a page). Identity data (name, (delivery) address, e-mail address, telephone number, invoicing data).
HOW DO WE GET YOUR PERSONAL DATA?
When you visit our Website, we collect technical information and information about your browsing behavior via cookies.
When you place an order on our Website, we collect your identity details and the information regarding the ordered products through the order form.
When you subscribe to our newsletter and / or (personalized) advertising mailing, we will obtain your e-mail address via the form.
When you use our contact form, we collect your contact details via the form. This is necessary in order to be able to communicate with you in the correct way.
WHY DO WE PROCESS YOUR PERSONAL DATA? (PURPOSES)
We use your technical information for (i) providing and improving the Website, (ii) preparing anonymous statistics and (iii) improving your user experience when you visit the Website.
We use your identity details to (i) be able to execute the order placed, to deliver and invoice and / or (ii) send you a newsletter and / or (personalized) advertising.
MAY WE PROCESS YOUR PERSONAL DATA? (LEGAL BASIS)
We may process your technical information because, on the one hand, you give permission for this via the 'cookie' banner and, on the other, it is part of our legitimate interest in continually improving our website and services.
We may process your identity details and your ordered products with a view to the execution of our agreement, ie your order. Without your name, address details etc. we can not possibly bring your order to you. It is therefore necessary that we request this information from you. We as a company often have to process your personal data and keep it up to date because we are legally obliged to do so.
For sending our newsletter or (personalized) advertising, we will ask you for permission in advance. You always have the option to revoke this permission, after which we will no longer send you such advertisements.
DO WE SHARE YOUR PERSONAL DATA WITH THIRD PARTIES?
If this is necessary to achieve the intended purposes, your personal data will be shared with third-party recipients: for example, the creator / hoster of our Website or the bank / payment service provider that allows payment of your order and will intervene as soon as possible. you wish to make the payment with your card.
We guarantee that all third party receivers will take the necessary technical and organizational measures to protect the personal data.
HOW LONG DO WE KEEP YOUR PERSONAL DATA?
Your personal data will only be processed for as long as necessary to achieve the purposes. They will therefore be retained for the period necessary to achieve the objectives or to comply with legal requirements (including in the field of accounting).
WHAT ARE YOUR RIGHTS? (RIGHT OF INSPECTION, IMPROVEMENT, DELETION, LIMITATION, OBJECTION AND TRANSFERABILITY OF PERSONAL DATA)
You have the right to inspect your personal data at any time and can correct them if they are incorrect or incomplete, have them removed, limit their processing and / or object to their processing, including profiling.
If the processing of your personal data is based on your prior consent, you of course have the right to withdraw that consent.
In addition, you have the right to obtain a copy (in a structured, accepted and machine-readable form) of your personal data and to have the personal data forwarded.
To exercise these rights you can:
- adjust the settings of your customer account yourself; and / or
- send an e-mail to the following e-mail address: firstname.lastname@example.org
(An additional identification may be required for identification).
WHERE CAN YOU SUBMIT A COMPLAINT?
You have the right to file a complaint with the Commission for the Protection of Privacy (Printing Press 35, 1000 Brussels - email@example.com).
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